Privacy Policy
Last updated: [Insert date]
This Privacy Policy explains how All The Venues collects, uses, stores, shares, and protects personal information when you use allthevenues.com.
The website is operated by Bianca Event Styling, a company registered in the United Arab Emirates. In this Privacy Policy, "All The Venues," "ATV," "we," "us," or "our" refers to Bianca Event Styling operating the All The Venues platform.
By using the website or submitting information through it, you acknowledge that you have read this Privacy Policy.
1. What This Policy Covers
This Privacy Policy applies to personal information collected through: venue enquiry forms; multi-venue shortlist enquiries; general contact forms; provider or partner enquiry forms; venue listing update requests; website analytics and cookies; email communications with us; and any other form or feature on allthevenues.com that collects information.
This Privacy Policy does not apply to third-party websites, venue provider websites, payment platforms, social media platforms, or other external services linked from our website.
2. Information We Collect
We may collect the following types of information.
2.1 Information You Provide
When you submit an enquiry or form, we may collect: name; email address; phone number; company name (where applicable); event type; event date or approximate date; guest count; budget range; preferred location; venue preferences; food and beverage requirements; audio-visual or technical requirements; selected or shortlisted venues; message or notes; provider or organisation name (where applicable); website, provider type, and number of venues managed (where applicable); and any other information you choose to provide.
2.2 Information Collected Automatically
When you use the website, we may collect limited technical information such as: IP address; browser type; device type; pages visited; referring page or source; time and date of visit; interaction with website features; and cookie or analytics identifiers.
This information helps us improve website performance, understand usage, protect the website, and measure enquiry activity.
2.3 Information from Venue Providers
If you are a venue provider, we may collect information related to: your organisation; your role or contact details; venues you manage; venue descriptions, images, facilities, and capacity information; listing update requests; provider account activity; enquiries routed to you; and communications with All The Venues.
3. How We Use Personal Information
We may use personal information to: respond to enquiries; route event enquiries to relevant venue providers; help users find suitable venues; manage venue shortlists; contact users about their submitted enquiries; contact venue providers about listing requests or provider applications; review, approve, or manage venue listings; maintain and improve website functionality; prevent spam, fraud, misuse, or unauthorised access; send administrative messages; analyse website performance and enquiry trends; maintain business records; and comply with legal or regulatory obligations.
We do not sell personal information to advertisers.
4. Sharing Personal Information
We may share personal information in the following situations.
4.1 With Venue Providers
If you submit a venue enquiry, we may share relevant enquiry details with selected or suitable venue providers so they can respond to your event request. This may include your name, contact details, event requirements, selected venues, guest count, budget, date, and notes.
4.2 With Service Providers
We may share information with trusted service providers who help us operate the website, such as: website hosting providers; email delivery services; analytics providers; spam protection providers; security tools; technical support providers; and CRM or lead management tools, if used. These providers may only use the information as needed to provide services to us.
4.3 For Legal or Safety Reasons
We may disclose information if required to: comply with applicable laws or legal processes; protect our rights, users, venue providers, or the public; investigate fraud, abuse, security incidents, or misuse; or enforce our Terms of Use.
4.4 Business Transfers
If Bianca Event Styling, All The Venues, or relevant business assets are sold, transferred, restructured, or merged, personal information may be transferred as part of that transaction, subject to appropriate protections.
5. Legal Basis and Consent
We collect and use personal information when there is a valid reason to do so, such as: to respond to your enquiry; to provide the website and related services; to route your enquiry to relevant venue providers, where you have agreed to this; to communicate with you; to protect the website from misuse; to comply with legal obligations; and to pursue legitimate business interests in operating and improving the website.
Where consent is required, we will ask for it through the relevant form or notice. You may withdraw consent where applicable by contacting us.
6. Cookies and Analytics
The website may use cookies and similar technologies to: keep the website working properly; improve user experience; understand website traffic and usage; measure performance of pages and enquiry flows; protect forms from spam or misuse; and remember certain preferences.
We may use analytics tools such as Google Analytics or similar services. These tools may collect information about how users interact with the website.
You can usually control cookies through your browser settings. Some features may not work properly if cookies are disabled. If required, the website should display a cookie notice or preference tool.
7. Spam Protection and Security Tools
We may use security and anti-spam tools, such as Cloudflare Turnstile or similar services, to protect forms and prevent automated misuse.
These tools may process technical information such as IP address, browser/device signals, and interaction data to verify that form submissions are legitimate.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may vary depending on the type of information.
Examples: enquiry records may be kept for business, reporting, follow-up, and historical tracking purposes; provider application records may be kept to manage provider relationships; technical logs may be kept for security and troubleshooting; and legal or accounting records may be kept where required by law.
When information is no longer needed, we will delete, anonymise, or securely archive it where appropriate.
9. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, email, or online system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through website forms unless specifically requested.
10. International Transfers
Some of our service providers or technical systems may process information outside the United Arab Emirates.
Where personal information is transferred internationally, we aim to use appropriate safeguards and trusted service providers.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to: request access to your personal information; request correction of inaccurate information; request deletion of certain information; object to or restrict certain processing; withdraw consent where processing is based on consent; and request information about how your data is used or shared.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
12. Marketing Communications
We may send marketing or promotional communications only where permitted by law or where you have agreed to receive them.
You may opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting us.
Even if you opt out of marketing messages, we may still send administrative or service-related communications, such as enquiry confirmations or responses to your requests.
13. Children's Privacy
The website is intended for adults and business users seeking venue information.
We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.
14. Third-Party Links
The website may contain links to venue provider websites, map services, social media pages, or other third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting information to them.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or to make a privacy request, please contact:
Bianca Event Styling — Operator of All The Venues
Email: [Insert privacy/contact email]
Website: https://allthevenues.com
Address: [Insert UAE registered address, if you wish to publish it]